Outage in KnowBe4

PhishER - Room Notifications Issue (US Only)

Resolved Minor
November 08, 2022 - Started almost 3 years ago - Lasted 3 days
Official incident page

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Outage Details

We have received reports that some users are not receiving notifications for PhishER Rooms. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Notification Service
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/11/2022 06:18PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/11/2022 05:23PM

We have implemented a fix for the issue where some users were not receiving notifications for PhishER rooms. We're monitoring the results to make sure no further issues occur.

IDENTIFIED almost 3 years ago - at 11/08/2022 11:53PM

We've identified the cause of the issue where some users are not receiving notifications for PhishER Rooms. We are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

INVESTIGATING almost 3 years ago - at 11/08/2022 11:51PM

We have received reports that some users are not receiving notifications for PhishER Rooms. We are investigating this issue and will update this page when we have more information.

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