Outage in KnowBe4

KMSAT, KCM, and PhishER - Increased Error Rates and Latencies (US Only)

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

We’ve identified the cause of the increased error rates and latencies across all KnowBe4 products. We are working on implementing a fix, and we’ll continue to post on our status page with any new information or updates.
Components affected
KnowBe4 Training KnowBe4 PhishML KnowBe4 Integrations KnowBe4 Email Delivery KnowBe4 PhishRIP KnowBe4 Rooms KnowBe4 Learner Experience (LX) KnowBe4 User Provisioning KnowBe4 Webhooks KnowBe4 Reporting KnowBe4 API KnowBe4 Console KnowBe4 Notification Service KnowBe4 Phishing KnowBe4 Inbox KnowBe4 Console KnowBe4 Console

Need to monitor KnowBe4 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/14/2023 03:47AM

This incident has been resolved.

MONITORING over 2 years ago - at 06/13/2023 11:11PM

A fix has been implemented and most workloads are returning to normal performance. We are continuing to monitor all systems and we will continue to post on our status page with any new information or updates.

IDENTIFIED over 2 years ago - at 06/13/2023 07:32PM

We’ve identified the cause of the increased error rates and latencies across all KnowBe4 products. We are working on implementing a fix, and we’ll continue to post on our status page with any new information or updates.

Latest KnowBe4 outages

KnowBe4 Service Operational Issues - 3 days ago
KSAT - Training Policies Not Launching - 5 days ago
KSAT, SCH, & PER - Login Issues - 9 days ago
KSAT & PER - Login Issues - 9 days ago
KSAT - Training and Modstore Not Loading - 13 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook