Outage in KnowBe4

KSAT - Training Policies Not Launching

Resolved Major
October 17, 2025 - Started 5 days ago - Lasted 4 days
Official incident page

Incident Report

We've identified the cause of training policies not launching and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Components affected
KnowBe4 Learner Experience (LX)

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/21/2025 09:12PM

This incident has been resolved.

MONITORING 5 days ago - at 10/17/2025 06:21PM

We’ve implemented a fix for training policies and we’re monitoring the results to make sure no further issues occur.

IDENTIFIED 5 days ago - at 10/17/2025 06:07PM

We've identified the cause of training policies not launching and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

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