Outage in KnowBe4

KSAT & PER - Login Issues

Resolved Minor
October 13, 2025 - Started 9 days ago - Lasted about 16 hours
Official incident page

Incident Report

Customers may be unable to log in to their KSAT and PhishER console in the CA instance. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Console KnowBe4 Console

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Latest Updates ( sorted recent to last )
MONITORING 9 days ago - at 10/13/2025 10:07PM

We are continuing to monitor for any further issues.

MONITORING 9 days ago - at 10/13/2025 10:00PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 10/13/2025 08:30PM

We have received reports that this is intermittently impacting all instances of KSAT and PhishER. You may have issues logging in and accessing your console. Our team is continuing to investigate this issue, and we will update this page as soon as we have more information.

INVESTIGATING 9 days ago - at 10/13/2025 07:50PM

Customers may be unable to log in to their KSAT and PhishER console in the CA instance. We are investigating this issue and will update this page when we have more information.

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