Outage in KnowBe4

PhishER - PhishRIP Issues

Resolved Minor
August 28, 2024 - Started 4 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We have received reports that PhishRIPs are not processing. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 PhishRIP KnowBe4 Console
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/29/2024 03:35PM

This incident has been resolved.

MONITORING 4 months ago - at 08/28/2024 11:41PM

We’ve implemented a fix for the PhishER PhishRip issues, and we’re monitoring the results to make sure no further issues occur.

IDENTIFIED 4 months ago - at 08/28/2024 10:54PM

We've identified the cause of the PhishER PhishRIP issues, and we are working on implementing a fix. We'll update our status page with any new information or updates.

INVESTIGATING 4 months ago - at 08/28/2024 09:05PM

We have received reports that PhishRIPs are not processing. We are investigating this issue and will update this page when we have more information.

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