Outage in KnowBe4

Increased Delays and Error Rates (US and CA)

Resolved Minor
October 22, 2024 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating increased delays and elevated error rates in the US and CA regions of KSAT and PhishER. We will update this page when we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/22/2024 03:25PM

This incident has been resolved.

MONITORING 2 months ago - at 10/22/2024 01:47PM

We’ve implemented a fix for the delay and error issues and we’re monitoring the results to make sure no further issues occur.

IDENTIFIED 2 months ago - at 10/22/2024 12:54PM

We've identified the cause of these issues and we are working on a fix.

INVESTIGATING 2 months ago - at 10/22/2024 12:06PM

We are investigating increased delays and elevated error rates in the US and CA regions of KSAT and PhishER. We will update this page when we have more information.

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