Outage in KnowBe4
KSAT - Login Issues
Resolved Minor
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Outage Details
Components affected
KnowBe4 ConsoleLatest Updates ( sorted recent to last )
This incident has been resolved. We've removed code that validates expiration dates for customer SAML/SSO certificates, and we'll be adding that validation as an optional opt-in feature in the future.
A fix has been implemented for this issue and we are monitoring the results.
We've received reports that some KSAT customers who are using SAML/SSO are unable to log in to their consoles. We are investigating and will update this page when we have more information.
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