Outage in KnowBe4

KSAT - User Details Errors (EU and US Only)

Resolved Minor
December 04, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have received reports that admins are experiencing errors when accessing the User Details page in the KSAT console. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Console
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/04/2024 09:04PM

This incident has been resolved.

MONITORING 3 months ago - at 12/04/2024 07:42PM

We’ve implemented a fix for the user details errors in the KSAT console and we’re monitoring the results to make sure no further issues occur.

INVESTIGATING 3 months ago - at 12/04/2024 06:46PM

We have received reports that admins are experiencing errors when accessing the User Details page in the KSAT console. We are investigating this issue and will update this page when we have more information.

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