Outage in KnowBe4

KSAT Login Issues

Resolved Major
March 19, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We've received reports that some KSAT customers are unable to log in to their consoles and are receiving 500 errors. We are investigating and will update this page when we have more information.
Components affected
KnowBe4 Console
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2025 06:45PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/19/2025 04:09PM

We have deployed a fix for these issues and will monitor for any ongoing problems.

IDENTIFIED about 1 month ago - at 03/19/2025 03:30PM

We've received reports that some KSAT customers are unable to log in to their consoles and are receiving 500 errors. We are investigating and will update this page when we have more information.

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