Outage in KnowBe4

Real-Time Coaching campaigns not sending SecurityTips

Resolved Major
March 06, 2025 - Started 28 days ago - Lasted about 16 hours
Official incident page

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Outage Details

We have received reports that Real-Time Coaching Campaigns are not sending SecurityTips. We are investigating this issue and will update this page when we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 03/07/2025 12:07PM

This incident has been resolved.

MONITORING 28 days ago - at 03/07/2025 02:20AM

We’ve implemented a fix for the Real-Time Coaching Campaign issue and we’re monitoring the results to make sure no further issues occur.

IDENTIFIED 28 days ago - at 03/06/2025 08:51PM

We've identified the cause of this issue and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

INVESTIGATING 28 days ago - at 03/06/2025 08:15PM

We have received reports that Real-Time Coaching Campaigns are not sending SecurityTips. We are investigating this issue and will update this page when we have more information.

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