Outage in KnowBe4

Training Module Downloads not completing from Modstore and Content Manager

Resolved Minor
March 04, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are receiving reports that training module downloads are not completing from the Modstore Library and Content Manager tabs. Our team is currently investigating this issue and we will provide updates here as we receive them.
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 03/05/2025 07:51PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/04/2025 10:29PM

A fix has been implemented for this issue and we are now seeing training modules download successfully from the Library and Content Manager tabs within the Modstore. We will continue to monitor the status of this fix and provide updates as we have them.

INVESTIGATING about 1 month ago - at 03/04/2025 07:34PM

We are receiving reports that training module downloads are not completing from the Modstore Library and Content Manager tabs. Our team is currently investigating this issue and we will provide updates here as we receive them.

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