KnowBe4's Protect service experienced intermittent email sending issues affecting UK users for 5.7 hours. The service disruption prevented emails from being sent reliably through the Protect platform. The issue was resolved after implementing a fix and monitoring to ensure stability.
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This incident has been resolved.
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
We have received reports that there is a Intermittent issue sending emails for Protect. We are investigating this issue and will update this page when we have more information.
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