Outage in KnowBe4
Workspace | Email MFA Verification Issues
Resolved MinorIncident Report
Summary AI Generated
KnowBe4 Workspace experienced a 69.5-hour disruption where users were unable to receive email MFA verification codes. The issue was traced to a problem on Microsoft's end, which they mitigated on September 4, 2026. The incident was fully resolved on September 7, 2026.
We have received reports of an issue with delivery of Email verification MFA for Workspace.
We are investigating this issue and will update this page when we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/07/2026 08:25AM
This incident has been resolved.
MONITORING
11 days ago - at 09/04/2026 02:24PM
We have received reports that the issue with delivery of Email verification MFA for Workspace has been mitigated by Microsoft, and we are monitoring the results.
INVESTIGATING
11 days ago - at 09/04/2026 10:53AM
We have received reports of an issue with delivery of Email verification MFA for Workspace.
We are investigating this issue and will update this page when we have more information.
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