Outage in Kore.ai
Investigating issues with Voice Bots on the US Instance.
Resolved MajorIncident Report
We are currently investigating the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/02/2025 12:07PM
This incident has been resolved.
MONITORING
10 months ago - at 07/02/2025 11:37AM
A fix has been implemented. We are monitoring the behaviour.
IDENTIFIED
10 months ago - at 07/02/2025 11:12AM
The issue has been identified and fix has been implemented
INVESTIGATING
10 months ago - at 07/02/2025 10:10AM
The analysis is ongoing, and we are actively investigating the issue.
INVESTIGATING
10 months ago - at 07/02/2025 09:36AM
We are currently investigating the issue.
Latest Kore.ai outages
JP Region UXO/XO11 Outage - 11 days ago
Investigating issues with XO on the US Instance. - 18 days ago
Investigating issues with XO Platform on US Region - 30 days ago
Major outage on our IND XO10 & XO 11 - about 1 month ago
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