Outage in Kore.ai
Investigating Analytics API Outage on the XO Platform
Resolved MinorIncident Report
We are currently experiencing an Analytics API outage with the XO platform. Please note that there is NO IMPACT to the end user conversations. However, our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: https://caicigna-status.kore.ai
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 07/14/2025 11:32PM
We are currently experiencing an Analytics API outage with the XO platform. Please note that there is NO IMPACT to the end user conversations. However, our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: https://caicigna-status.kore.ai
Latest Kore.ai outages
Temporary Service Disruption Linked to AWS Outage - 13 days ago
XO11 partial service disruption - 17 days ago
Deepgram Upstream Network Issues - about 1 month ago
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