Outage in Kore.ai

Kore virtual assistants may be affected due to a service degradation at OpenAI end

Resolved Minor
October 08, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Hello Users, This is to let you know that we have received a notification from OpenAI that they are facing some service degradation and their APIs are also impacted. The Kore virtual assistants with OpenAI integrations may have an impact. What they have not indicated yet is whether this imapct is global from their end or limited to any geographical location. We are keeping an eye on https://status.openai.com/
Components affected
Kore.ai Bot uptime Kore.ai Bot uptime Kore.ai Bot Uptime
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/08/2025 07:09PM

We are resolving this incident because as per https://status.openai.com/ the APIs are listed as functional now.

MONITORING 2 days ago - at 10/08/2025 05:11PM

Hello Users,

This is to let you know that we have received a notification from OpenAI that they are facing some service degradation and their APIs are also impacted.

The Kore virtual assistants with OpenAI integrations may have an impact.

What they have not indicated yet is whether this imapct is global from their end or limited to any geographical location.
We are keeping an eye on https://status.openai.com/

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