Outage in Kore.ai

Major outage on our IND Instance with our XO and UXO Platforms

Resolved Major
December 27, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, which has been ongoing for the past 10 minutes. We are actively investigating and fixing the issue on our end. We will keep you updated with the status in the next 15 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/27/2025 02:20PM

The issue has been resolved, and we are closely monitoring the system.

INVESTIGATING 4 days ago - at 12/27/2025 02:00PM

We are continuing to investigate the issue.

INVESTIGATING 4 days ago - at 12/27/2025 01:44PM

We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, which has been ongoing for the past 10 minutes. We are actively investigating and fixing the issue on our end.

We will keep you updated with the status in the next 15 minutes.

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