Outage in Kore.ai
Agent Platform - Design time Degradation with the US Instance.
Resolved MinorIncident Report
We are currently experiencing a design-time issue affecting the Agent Platform. Our engineering team is actively investigating and working to resolve the issue. Please note that there is no end-user impact.
We will share updates as progress is made. We apologize for any inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 01/02/2026 08:26AM
As this has already been fixed, we are closing this incident.
MONITORING
4 months ago - at 01/02/2026 06:20AM
We have identified and fixed the design-time issue affecting the Agent Platform. We are monitoring it closely.
INVESTIGATING
4 months ago - at 01/02/2026 05:43AM
We are currently experiencing a design-time issue affecting the Agent Platform. Our engineering team is actively investigating and working to resolve the issue. Please note that there is no end-user impact.
We will share updates as progress is made. We apologize for any inconvenience and appreciate your patience.
Latest Kore.ai outages
JP Region UXO/XO11 Outage - 11 days ago
Investigating issues with XO on the US Instance. - 18 days ago
Investigating issues with XO Platform on US Region - 30 days ago
Major outage on our IND XO10 & XO 11 - about 1 month ago
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