Outage in Kore.ai
Investigating issues with XO Platform on US Region
Resolved MinorIncident Report
We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 03/18/2026 05:37PM
The issue has been resolved.
INVESTIGATING
about 13 hours ago - at 03/18/2026 04:39PM
We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]
Latest Kore.ai outages
Major outage on our IND XO10 & XO 11 - 15 days ago
Investigating Outage on UAE Instance (XO 10 & XO 11) - 17 days ago
Investigating Intermittent Login Issues with Agent Platform - DE Instance - about 1 month ago
Impact with Agent Platform on our DE region - 2 months ago
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