Outage in Kore.ai
Inbound & Outbound Call Failures – JP Instance
Resolved MajorIncident Report
We are currently investigating an issue impacting calls on the JP instance. Users may experience failures or delays when attempting to place calls.
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/24/2026 06:51AM
This incident has been resolved.
MONITORING
7 days ago - at 04/24/2026 06:05AM
The issue has been identified and mitigated. We will continue to monitor the system to ensure stability.
INVESTIGATING
7 days ago - at 04/24/2026 05:46AM
We are currently investigating an issue impacting calls on the JP instance. Users may experience failures or delays when attempting to place calls.
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
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