Outage in Krystal
Intermittent Codebase access issues
Resolved Minor
August 28, 2026 - Started 14 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Krystal experienced a DNS issue lasting approximately 1.9 hours that intermittently prevented some customers from accessing their Codebase account domains. The root cause was identified and resolved, restoring normal access. Users still experiencing issues after the fix were advised to reset their local DNS cache.
We're aware of an situation that may be affecting some customers access their Codebase account domain due to a DNS issue. Whilst the issue has already been located and resolved, if anyone does experience issues over the coming hours, they can reset their DNS cache.
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14 days ago - at 08/28/2026 12:57PM
We're aware of an situation that may be affecting some customers access their Codebase account domain due to a DNS issue. Whilst the issue has already been located and resolved, if anyone does experience issues over the coming hours, they can reset their DNS cache.
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