Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Nequi

Resolved Minor
January 03, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Se evidencia el ingreso de transacciones declinadas en su mayoría por mensaje “FAILED”, se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/03/2025 10:40AM

Se valida que los rechazos por “FAILED” para Nequi se detuvieron a las 04:48 am (GMT-5) y se ha mantenido normal el flujo transaccional con ACH (CO) para la entidad financiera. Damos por cerrada la novedad.

INVESTIGATING 3 days ago - at 01/03/2025 09:03AM

Se evidencia el ingreso de transacciones declinadas en su mayoría por mensaje “FAILED”, se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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