Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco de Occidente

Resolved Minor
January 03, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Se observa un aumento de rechazos de trx por NOT_AUTHORIZED para Banco de Occidente con ACH (CO), estamos escalando con el procesador para validar más detalles. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/03/2025 06:14PM

Se ha mantenido en monitoreo y se confirma estabilidad a nivel transaccional para Banco Occidente (CO) desde aproximadamente las 12:00 pm (GMT-5). Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING 3 days ago - at 01/03/2025 04:43PM

Se observa un aumento de rechazos de trx por NOT_AUTHORIZED para Banco de Occidente con ACH (CO), estamos escalando con el procesador para validar más detalles.
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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