Live Kustomer Search status. See if Kustomer Search is down, view recent outages, and get real-time alerts when problems start.
Kustomer Search is operational
IsDown pulls data from Kustomer's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 4 incidents for Kustomer Search since started monitoring Kustomer status in March 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
5 months ago · lasted about 3 hours
Kustomer is aware of an event affecting Searches that may cause issues retrieving search results. Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within th...
6 months ago · lasted about 1 hour
Kustomer is aware of an event affecting Searches in instances hosted in our PROD2 environment that may cause delays in Searches refreshing. Our team is currently working to identify the cause of this issue in an effort to implement a resolution. ...
almost 2 years ago · lasted about 4 hours
Kustomer has identified an event affecting Reporting and Searches in PROD2 instances that may cause search delays and errors when accessing reports. Our team is currently working to design and implement a resolution. Please expect further updates ...
We've tracked and collected 4 incidents for Kustomer Search since started monitoring Kustomer status
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IsDown aggregates official status pages and provides alerts when outages are detected
Services commonly monitored together with Kustomer
Kustomer Search isn't down. You can check Kustomer Search status and incident details on the top of the page. IsDown continuously monitors Kustomer Search official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Kustomer Search is currently operational. You can check Kustomer Search status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kustomer Search being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kustomer Search official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kustomer Search last outage was on January 12, 2025 with the title "[SEARCHES] Search Retrieval Issues (PROD2)"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Kustomer with maximum flexibility
IsDown monitors Search for major outages. A major outage is when Search experiences a critical issue that severely affects one or more services/regions. When Kustomer marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Kustomer status page for minor outages. A minor outage is when Search experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Kustomer status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Kustomer publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Kustomer and all their 57 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Kustomer and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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