Outage in Lakeside Software

SysTrack Cloud – Availability Issues

Resolved Major

July 19, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our service is experiencing interruption due to an issue with our service provider.

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/19/2024 07:36AM

This incident has been resolved. Azure has identified the root cause and mitigated the issue. We apologize for the inconvenience, If you're still experiencing performance problems, please reach out to support@lakesidesoftware.com.

MONITORING almost 2 years ago - at 07/19/2024 07:11AM

SysTrack Cloud Edition has been fully restored for all customers after being temporarily impacted by the Microsoft Azure outage. Lakeside will continue to closely monitor our services for any residual issues from the Azure outage.

IDENTIFIED almost 2 years ago - at 07/19/2024 06:27AM

SysTrack Cloud Edition remains temporarily impacted by the widespread Microsoft Azure outage and some customers may still be experiencing issues. Microsoft has successfully initiated restoration of certain Azure services and is working to apply mitigation across all impacted resources. Impacted SysTrack Cloud customers should begin to see signs of recovery as additional Azure services are restored. Lakeside is continuing to treat this situation with the highest priority.

IDENTIFIED almost 2 years ago - at 07/19/2024 06:26AM

Our service is experiencing interruption due to an issue with our service provider.

Latest Lakeside Software outages

NLQ Feature - about 2 months ago

Unplanned Maintenance Extension – SysTrack Cloud - 3 months ago

Sensor Data not ingested into the central cloud database - 3 months ago

SysTrack Cloud – Availability Issues - about 1 year ago

SysTrack Cloud – Availability Issues - over 1 year ago

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