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Outage in Lakeside Software

Americas Full Outage

Resolved Major
July 18, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

Our service is experiencing interruption due to an issue with our service provider.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/19/2024 06:27AM

This incident has been resolved. Azure has identified the root cause and mitigated the issue. We apologize for the inconvenience, If you're still experiencing performance problems, please reach out to support@lakesidesoftware.com.

MONITORING over 1 year ago - at 07/19/2024 03:41AM

SysTrack Cloud Edition has been fully restored for all customers after being temporarily impacted by the Microsoft Azure outage. Lakeside will continue to closely monitor our services for any residual issues from the Azure outage.

IDENTIFIED over 1 year ago - at 07/19/2024 02:50AM

SysTrack Cloud Edition remains temporarily impacted by the widespread Microsoft Azure outage and some customers may still be experiencing issues. Microsoft has successfully initiated restoration of certain Azure services and is working to apply mitigation across all impacted resources. Impacted SysTrack Cloud customers should begin to see signs of recovery as additional Azure services are restored. Lakeside is continuing to treat this situation with the highest priority.

IDENTIFIED over 1 year ago - at 07/19/2024 01:36AM

We are currently monitoring the on going Microsoft outage. We will provide further details as soon Microsoft makes them available to us.

IDENTIFIED over 1 year ago - at 07/19/2024 12:22AM

We are currently monitoring the on going Microsoft outage. We will provide further details as soon Microsoft makes them available to us.

IDENTIFIED over 1 year ago - at 07/18/2024 11:13PM

SysTrack Cloud Edition is experiencing a service outage resulting from Azure's Central US Region wide outage reported here: https://azure.status.microsoft/en-us/status. MS Tracking ID: 1K80-N_8.

IDENTIFIED over 1 year ago - at 07/18/2024 10:40PM

Our service is experiencing interruption due to an issue with our service provider.

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