Outage in Laserfiche

Unable to log into the Laserfiche Cloud repository using Windows Client 10.4.2

Resolved Major
October 20, 2023 - Started about 2 years ago - Lasted 33 minutes
Official incident page

Incident Report

We are investigating an issue where using Windows Client 10.4.2 results in a script error, preventing users from logging into the repository. The issue does not appear to affect Windows Client 11.0.
Components affected
Laserfiche Sign-In Page

Need to monitor Laserfiche outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/20/2023 03:07PM

The issue has been resolved.

INVESTIGATING about 2 years ago - at 10/20/2023 02:47PM

We are investigating an issue where using Windows Client 10.4.2 results in a script error, preventing users from logging into the repository. The issue does not appear to affect Windows Client 11.0.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook