Outage in Laserfiche

[US] - Some users may be unable to view or publish business process and workflow definitions

Resolved Minor
October 27, 2025 - Started about 2 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are investigating an issue affecting Process Automation that may result in some users being unable to view or publish business process and workflow definitions.
Components affected
Laserfiche Process Automation

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/27/2025 10:54PM

The issue has been resolved.

MONITORING about 2 months ago - at 10/27/2025 04:35PM

Publishing processes are successful again, though we continue to monitor the situation.

INVESTIGATING about 2 months ago - at 10/27/2025 03:18PM

We are investigating an issue affecting Process Automation that may result in some users being unable to view or publish business process and workflow definitions.

Latest Laserfiche outages

[US] - Some users may encounter an issue starting workflows - 10 days ago
[US] - Degraded Performance for business rule related activities in Workflow - 2 months ago
[US] - Some users may encounter an error when connecting to the repository - 3 months ago
Usage of Laserfiche AI features result in an error - 4 months ago
Repository outage - 6 months ago

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