Outage in Laserfiche
[US] - Some users may encounter an error when connecting to the repository
Resolved MajorIncident Report
We are investigating an issue where some Laserfiche Cloud US customers are unable to access their repository. Users may seen an error stating "No such host is known" or "There was an error connecting to your repository"
Components affected
Laserfiche Repository Service
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/09/2025 05:16PM
The issue has been resolved.
MONITORING
about 1 month ago - at 09/09/2025 04:13PM
A fix has been implemented and users should be able to access the repository again. We will continue monitoring the results.
INVESTIGATING
about 1 month ago - at 09/09/2025 03:33PM
We are investigating an issue where some Laserfiche Cloud US customers are unable to access their repository. Users may seen an error stating "No such host is known" or "There was an error connecting to your repository"
Latest Laserfiche outages
Usage of Laserfiche AI features result in an error - about 2 months ago
Repository outage - 4 months ago
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