Outage in Laserfiche

Repository outage

Resolved Major
June 24, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of issues accessing Laserfiche repositories. We are actively investigating.
Components affected
Laserfiche Repository Service Laserfiche Repository Service Laserfiche Repository Service
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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/25/2025 02:15AM

We've confirmed that all repositories are accessible again.

MONITORING 4 months ago - at 06/25/2025 02:01AM

We have implemented a fix. We expect all repositories to be available again.

INVESTIGATING 4 months ago - at 06/25/2025 01:38AM

We are aware of issues accessing Laserfiche repositories. We are actively investigating.

Latest Laserfiche outages

[US] - Degraded Performance for business rule related activities in Workflow - 7 days ago
[US] - Some users may encounter an error when connecting to the repository - about 1 month ago
Usage of Laserfiche AI features result in an error - about 2 months ago
[US] - Users may encounter an error when starting a business process - 4 months ago
[US] - Workflows with a Capture Profile activity may see delays or increased error rates resulting in retries - 6 months ago

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