Outage in Laserfiche

Repository outage

Resolved Major
June 25, 2025 - Started about 11 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of issues accessing Laserfiche repositories. We are actively investigating.
Components affected
Laserfiche Repository Service Laserfiche Repository Service Laserfiche Repository Service
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 06/25/2025 02:15AM

We've confirmed that all repositories are accessible again.

MONITORING about 11 hours ago - at 06/25/2025 02:01AM

We have implemented a fix. We expect all repositories to be available again.

INVESTIGATING about 11 hours ago - at 06/25/2025 01:38AM

We are aware of issues accessing Laserfiche repositories. We are actively investigating.

Latest Laserfiche outages

[US] - Users may encounter an error when starting a business process - 19 days ago
[US] - Workflows with a Capture Profile activity may see delays or increased error rates resulting in retries - about 2 months ago
[US] - Business Processes are getting suspended at "save to repository" tasks - 3 months ago
[US] Some users may experience performance or availability issues when accessing their repository - 3 months ago
[US][CA] - Business Process instances may not be starting properly - 4 months ago

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