LastPass Outage History

A change in Chrome browser version 147 (and Edge based on Chromium) broke LastPass browser extension functionality, affecting site launch and autofill capabilities. Users could temporarily resolve the issue by fully quitting and restarting their browser, while LastPass recommended delaying browser updates to version 147. The engineering team developed and released a hotfix through browser extension stores, with the issue fully resolved after approximately 17.5 days.

LastPass Business Chrome Extension users experienced frequent unexpected logouts when the "logout on browser close" policy was enabled, affecting users across Europe, United States, and Australia for 2.5 hours. The issue was resolved by releasing Chrome extension version 4.152.1, and affected users were advised to upgrade to this version to restore proper functionality.

LastPass experienced intermittent login issues affecting some customers over a period of approximately 6 days. Engineers identified the root cause and implemented a fix, with users advised to update their browser extensions and try different browsers as workarounds during the incident. The issue was fully resolved after an extended monitoring period to ensure system stability.

LastPass experienced login issues affecting customers across the United States, Europe, and Australia for 24.2 hours. The service disruption prevented some users from accessing their LastPass accounts during this period. The engineering team deployed a fix to production and confirmed full resolution after monitoring the system.

LastPass experienced a major service disruption affecting customer logins and access to vaults and the Admin Console across the United States, Europe, and Australia. Users reported being unable to access the service, with at least one user in the UK confirming the outage. The issue was resolved after 46 minutes, and LastPass confirmed they would conduct an internal review to prevent future occurrences.

LastPass experienced a major service disruption affecting user login and vault access, preventing customers from accessing their password vaults and secured notes, with mobile app biometric authentication also failing. Users reported being unable to log back in after attempting to access secured content, with errors occurring around 13:10 UK time. The issue was resolved after 22 minutes of investigation and remediation by LastPass engineers.