Outage in Learnosity

Possible issue affecting the immediate availability of newly created content in US-East-1 for some users

Resolved Minor
May 24, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

As of 22:00 UTC, we are investigating a possible delay in the availability of newly created content in US-East-1 (VA) for some users. During this period, affected users may experience a delay in newly created content becoming available for use in Items API assessments, being displayed in the Item or Activity lists in Author API, or in being returned by Data API's /itembank/* endpoints. Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/24/2023 10:45PM

As if 22:45 UTC, we are still seeing all systems continue to operate normally, and we will therefore close this issue.

MONITORING over 1 year ago - at 05/24/2023 10:19PM

As of 22:15 UTC, all systems are operating normally and users should not be experiencing any delays in new content becoming available.

We will keep to monitor to confirm the continued normal operation of all systems.

INVESTIGATING over 1 year ago - at 05/24/2023 10:00PM

As of 22:00 UTC, we are investigating a possible delay in the availability of newly created content in US-East-1 (VA) for some users.

During this period, affected users may experience a delay in newly created content becoming available for use in Items API assessments, being displayed in the Item or Activity lists in Author API, or in being returned by Data API's /itembank/* endpoints.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.

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