Outage in Lemonway

[Card Payments] - Disruption

Resolved Minor
March 31, 2025 - Started about 1 month ago - Lasted about 16 hours
Official incident page

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Outage Details

Dear Partners, We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments. Our engineers are actively investigating the root cause and are working diligently to resolve the issue as quickly as possible. We fully understand the inconvenience this may cause and want to assure you that restoring service is our top priority. During this time, we kindly ask for your patience and understanding. We truly value your partnership and remain committed to providing the highest level of service. Please rest assured that our team is doing everything necessary to restore full card payment functionality. Thank you for your continued support and trust. Best regards, The Lemonway Team
Components affected
Lemonway BackOffices Lemonway API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/01/2025 07:43AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 03/31/2025 04:12PM

Dear Partners,

We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments.

Our engineers are actively investigating the root cause and are working diligently to resolve the issue as quickly as possible. We fully understand the inconvenience this may cause and want to assure you that restoring service is our top priority.

During this time, we kindly ask for your patience and understanding.

We truly value your partnership and remain committed to providing the highest level of service. Please rest assured that our team is doing everything necessary to restore full card payment functionality.

Thank you for your continued support and trust.

Best regards,
The Lemonway Team

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