Outage in LexisNexis Cirium
Investigating an issue with the creation of Sky API credentials
Resolved MinorIncident Report
We are investigating an issue with the creation of Sky API credentials in My Cirium. Self-service trial users are receiving an error when requesting credentials. We will provide a further update on or before 22:00 UTC. Please contact our Help Desk with any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/16/2026 10:22AM
This incident is resolved. Cirium Sky™ API credentials can be created without any errors. If you were affected, please retry retrieving your credentials and contact our Help Desk should you require further support.
MONITORING
17 days ago - at 09/15/2026 04:20PM
Our team has identified the cause of the error and applied a change to enhance the performance of the Sky API request credentials process.
INVESTIGATING
17 days ago - at 09/15/2026 02:04PM
We are investigating an issue with the creation of Sky API credentials in My Cirium. Self-service trial users are receiving an error when requesting credentials. We will provide a further update on or before 22:00 UTC. Please contact our Help Desk with any questions.
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