Outage in Lightspeed

Lightspeed Chat Support is currently unavailable

Resolved Minor
May 29, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the issue with Lightspeed Chat Support, as support agents are unable to connect to incoming chats.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/29/2024 05:24PM

This incident has been resolved.

MONITORING 6 months ago - at 05/29/2024 03:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 05/29/2024 03:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 05/29/2024 03:25PM

We are currently investigating the issue with Lightspeed Chat Support, as support agents are unable to connect to incoming chats.

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