Outage in Lightspeed

Error with documentation upload for Lightspeed Payments and Capital applications

Resolved Minor
October 02, 2025 - Started 27 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue related to document uploads for Lightspeed Payments and Capital applications. This also impacts the ability to upload documentation for bank account updates and legal entity changes for Lightspeed Payments accounts. We will keep you posted with updates as they come. Thanks for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/02/2025 02:12PM

This incident has been resolved.

INVESTIGATING 27 days ago - at 10/02/2025 11:45AM

We are currently investigating an issue related to document uploads for Lightspeed Payments and Capital applications. This also impacts the ability to upload documentation for bank account updates and legal entity changes for Lightspeed Payments accounts. We will keep you posted with updates as they come. Thanks for your patience.

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