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Outage in Lightspeed

Lightspeed Payment Retail US only: Delay affecting Payouts for May 27th

Resolved Minor
May 28, 2026 - Started 3 days ago - Lasted about 24 hours
Official incident page

Incident Report

Summary AI Generated

A technical issue with one of Lightspeed's processing partners caused US retail payment payouts scheduled for May 27th to be delayed by one business day. Affected merchants received two separate deposits on May 28th - one covering the delayed funds from May 27th and another for their regularly scheduled May 28th payout. The issue was fully resolved and normal payout processing resumed on May 29th.

Lightspeed Payment Retail US only: Due to a technical issue experienced by one of our processing partners, payouts originally set to arrive yesterday were delayed by one business day. We can confirm that this issue has been fully resolved. What this means for you: Double Payout Today: Affected merchants will receive two separate deposits in their bank accounts today, May 28th. The first deposit covers the delayed funds from May 27th. The second deposit is your regularly scheduled payout for May 28th.
Components affected
Lightspeed Payments

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/29/2026 08:04AM

The technical issue that affected US Payouts on May 27th has been fully resolved.

Funds Delivered: All delayed payouts from Wednesday, May 27th, were successfully delivered yesterday, Thursday, May 28th.

Combined Deposits: As previously noted, merchants received their delayed funds alongside their regularly scheduled May 28th payouts, resulting in a double deposit day.

Current Status: Systems are operating normally. Payouts for today, Friday, May 29th, and all future dates are processing on their standard schedules.

MONITORING 3 days ago - at 05/28/2026 08:37AM

Lightspeed Payment Retail US only:

Due to a technical issue experienced by one of our processing partners, payouts originally set to arrive yesterday were delayed by one business day. We can confirm that this issue has been fully resolved.

What this means for you:

Double Payout Today: Affected merchants will receive two separate deposits in their bank accounts today, May 28th.

The first deposit covers the delayed funds from May 27th.

The second deposit is your regularly scheduled payout for May 28th.

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