Outage in Lightspeed
Lightspeed Retail (S-Series) - BridgePay
Resolved MajorIncident Report
Summary AI Generated
Lightspeed Retail S-Series merchants experienced a 42-minute disruption with the BridgePay payment processing gateway, preventing normal transaction processing. The issue was identified and a fix was implemented in coordination with the third-party provider. Transactions returned to normal processing once the partner resolved the issue.
We are currently investigating an issue affecting merchants using Lightspeed Retail S-Series. A dedicated team is investigating the issue with BridgePay processing gateway.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 10/06/2026 04:14PM
The third-party partner has resolved the issue. Transactions are now being processed normally.
MONITORING
8 days ago - at 10/06/2026 03:59PM
We have implemented a fix and will continue to monitor the situation.
IDENTIFIED
8 days ago - at 10/06/2026 03:53PM
We have identified the cause of the Lightspeed Retail (S-Series) issue and a dedicated team of engineers is working on a solution with our third party provider.
INVESTIGATING
8 days ago - at 10/06/2026 03:35PM
We are currently investigating an issue affecting merchants using Lightspeed Retail S-Series. A dedicated team is investigating the issue with BridgePay processing gateway.
Latest Lightspeed outages
Unable to process charges for golfers at some clubs - 5 days ago
Lightspeed Restaurant (K-Series) - 7 days ago
Stale/Missing Data in Backoffice Reports - 12 days ago
Issues with Online orders and stale reports - 13 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
