Outage in Lightspeed
Lightspeed Restaurant O-Series - Inbound Calling Issues
Resolved MinorIncident Report
Summary AI Generated
Lightspeed experienced inbound calling issues affecting their Australian support phone number +61 2 8599 2247, preventing customers from reaching support through that line. An alternative phone number was provided for customers to contact support during the outage. The issue was resolved after 1.1 hours with phone lines fully restored and operating normally.
We are currently experiencing an issue affecting inbound calls to one of our Australian support phone numbers.
Customers may have difficulty reaching us through +61 2 8599 2247 at this time. Our team is actively working with our service provider to resolve the issue as quickly as possible.
In the meantime, customers can still reach our Australian support team through our alternative number:
+61 2 5944 3904
We apologize for the inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/20/2026 03:15AM
Our Australian phone lines are now fully restored and operating normally.
Thank you again for your patience!
MONITORING
3 days ago - at 05/20/2026 02:59AM
Update: Our Australian phone lines are now back up and running. We are monitoring the system to ensure service remains stable. Thank you for your patience!
INVESTIGATING
3 days ago - at 05/20/2026 02:14AM
We are currently experiencing an issue affecting inbound calls to one of our Australian support phone numbers.
Customers may have difficulty reaching us through +61 2 8599 2247 at this time. Our team is actively working with our service provider to resolve the issue as quickly as possible.
In the meantime, customers can still reach our Australian support team through our alternative number:
+61 2 5944 3904
We apologize for the inconvenience and appreciate your patience.
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