Outage in Lightspeed
Lightspeed Retail (R-Series) Login using Google
Resolved MinorIncident Report
Summary AI Generated
Lightspeed Retail experienced a login issue specifically affecting merchants using Google authentication for the R-Series system. The incident impacted both the Retail POS and Retail API components for 4.3 hours. The engineering team identified the root cause, implemented a fix, and fully resolved the issue.
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/10/2026 08:27PM
This incident has been resolved.
MONITORING
1 day ago - at 06/10/2026 08:09PM
We have implemented a fix and will continue to monitor the situation.
IDENTIFIED
1 day ago - at 06/10/2026 04:44PM
We have identified the cause of the Lightspeed Retail (R-Series) issue and a dedicated team of engineers is working on a solution.
INVESTIGATING
1 day ago - at 06/10/2026 04:11PM
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
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