Outage in Lightspeed
K-Series: degraded performance processing payments via Lightspeed Payments
Resolved MinorIncident Report
Summary AI Generated
Lightspeed experienced degraded performance with integrated payments processing through their K-Series POS system for 2.2 hours. Users were able to process payments using standalone mode as a workaround during the incident. The issue was resolved after implementing a fix and monitoring period.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/04/2026 02:01PM
The issue affecting integrated payments has been resolved.
MONITORING
2 days ago - at 06/04/2026 01:19PM
A fix has been implemented, and we are currently monitoring the results.
INVESTIGATING
2 days ago - at 06/04/2026 12:06PM
We are currently experiencing an issue with integrated payments initiated through the POS system.
As a workaround, payments can still be processed using standalone mode: https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments
INVESTIGATING
2 days ago - at 06/04/2026 11:53AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 06/04/2026 11:51AM
We are currently investigating this issue.
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