Outage in Lightspeed

Investigating: Australian Phone Line Issues

Resolved Major

May 20, 2026 - Started 23 days ago - Lasted 25 minutes
Official incident page

Incident Report

Summary AI Generated

Lightspeed experienced a major outage affecting their main Australian phone lines for 25 minutes. Customers needing support were directed to use an alternative phone number or live chat during the incident. The phone lines were restored and confirmed to be operating normally after a brief monitoring period.

Notice: We are experiencing temporary issues with our main Australian phone lines. If you need assistance, please call us at +61 2 5944 3904 or connect with us instantly via Live Chat. Thank you for your patience while we fix this!

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 05/20/2026 03:15AM

Our Australian phone lines are now fully restored and operating normally.
Thank you again for your patience!

MONITORING 23 days ago - at 05/20/2026 02:58AM

Update: Our Australian phone lines are now back up and running. We are monitoring the system to ensure service remains stable. Thank you for your patience!

INVESTIGATING 23 days ago - at 05/20/2026 02:51AM

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