Outage in Lightspeed

Delay in R-series Analytics sync

Resolved Minor
October 01, 2025 - Started 8 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Some R-series customers are reporting that recent data is not being reflected in Analytics on the regular frequency. Our developers have identified the issue and are working to re-establish regular posting as soon as possible
Components affected
Lightspeed Analytics
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/01/2025 07:57PM

This incident has been resolved.

IDENTIFIED 8 days ago - at 10/01/2025 07:39PM

The majority of accounts have been successfully synced. A small number of accounts are being re-processed separately

MONITORING 8 days ago - at 10/01/2025 07:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 10/01/2025 03:22PM

Some R-series customers are reporting that recent data is not being reflected in Analytics on the regular frequency. Our developers have identified the issue and are working to re-establish regular posting as soon as possible

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