Outage in Lightspeed

Degraded performance in import/export functionalities

Resolved Major
June 04, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Exports or imports can get stuck. Exported PDF files can return no information. We are currently investigating the issue.
Components affected
Lightspeed eCom (Europe)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/04/2024 08:45AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/04/2024 07:58AM

A solution has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 06/04/2024 07:52AM

The issue has been identified, and a fix is being implemented.

INVESTIGATING over 1 year ago - at 06/04/2024 07:47AM

Exports or imports can get stuck. Exported PDF files can return no information.

We are currently investigating the issue.

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