Outage in Lightspeed

High error rate on C-series legacy checkouts (onestep / onepage / multi step).

Resolved Major
July 30, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Lightspeed eCom (Europe)
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/30/2024 04:42PM

We mitigated the checkout issue, orders are now coming in correctly.

IDENTIFIED 5 months ago - at 07/30/2024 03:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 07/30/2024 02:01PM

We are currently investigating this issue.

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