Outage in Lightspeed

Lightspeed Payments - Update on Thursday Payouts

Resolved Minor
September 27, 2024 - Started about 2 months ago - Lasted 3 days
Official incident page

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Outage Details

We have identified an issue that due to an incident involving our banking partners, some merchants may experience a delay in their scheduled Thursday payouts, which were originally set to be deposited today. These funds will now be deposited on Monday instead. We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this time.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/30/2024 04:41PM

We are confirming that the delayed payouts have been successfully deposited this morning.

MONITORING about 2 months ago - at 09/27/2024 09:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/27/2024 09:35PM

We have identified an issue that due to an incident involving our banking partners, some merchants may experience a delay in their scheduled Thursday payouts, which were originally set to be deposited today. These funds will now be deposited on Monday instead. We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this time.

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