Outage in Lightspeed

POS device configuration fail to load

Resolved Minor
November 13, 2024 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue where POS devices will not be able to start
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/13/2024 11:59AM

This incident has been resolved.

MONITORING 6 months ago - at 11/13/2024 08:46AM

A fix has been implemented and we are monitoring the results. If you encounter a POS crashing issue, please reload the device configuration via your Backoffice

MONITORING 6 months ago - at 11/13/2024 08:44AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 11/13/2024 08:21AM

We are currently investigating an issue where POS devices will not be able to start

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