Outage in Lightspeed

Some users have reported the inability to process payments while in the R-Series app. Transactions via web browser are working accordingly.

Resolved Minor
May 03, 2025 - Started 5 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Lightspeed Retail POS
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/04/2025 12:45AM

This incident has been resolved.

IDENTIFIED 5 days ago - at 05/03/2025 05:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 05/03/2025 04:31PM

We are currently investigating this issue.

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