Outage in Lightspeed

Lightspeed Retail (R-Series)

Resolved Major

November 29, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

Components affected

Lightspeed Retail API Lightspeed Retail POS

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 11/29/2024 08:36PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/29/2024 08:04PM

We have implemented a fix and will continue to monitor the situation.

INVESTIGATING about 2 months ago - at 11/29/2024 07:02PM

We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

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