Outage in Lightspeed

Product Sync Delays Between R-Series and C-Series

Resolved Major
April 03, 2025 - Started about 23 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing delays in product synchronization between R-Series and C-Series. This may result in products not updating as expected. Our team is actively investigating the issue and working on a resolution. We will provide further updates as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 04/03/2025 10:21PM

The product sync delays between R-Series and C-Series have been resolved. Synchronization is now functioning as expected.

MONITORING about 23 hours ago - at 04/03/2025 09:22PM

The cause of the product sync delays between R-Series and C-Series has been identified. Our team is actively working on a solution, and we will share updates as soon as we have more information.

IDENTIFIED about 23 hours ago - at 04/03/2025 08:36PM

We have identified the cause of the product synchronization delays between R-Series and C-Series. Our team is actively working on a fix, and we will provide further updates as we make progress.

INVESTIGATING about 23 hours ago - at 04/03/2025 08:30PM

We are currently experiencing delays in product synchronization between R-Series and C-Series. This may result in products not updating as expected. Our team is actively investigating the issue and working on a resolution. We will provide further updates as soon as more information becomes available.

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